Customer Challenge

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A city in Canada was managing high volumes of invoices burdensome AP processes, with many manual steps. Teams spent hours manually matching purchase orders, invoices, and inventory records—leading to delays, errors, and excessive finance workload. 

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Solution Provided 

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Kanbina deployed its AI-powered Accounts Payable automation platform within the on-premises finance infrastructure. The solution was designed to: 

• Ingest and intelligently process supplier invoices across multiple clinical and laboratory departments. 

• Cross-match invoices with purchase orders and receipts pulled from the client’s ERP system via Kanbina’s native API connectors. 

• Auto-approve low-risk transactions, flag exceptions with contextual alerts, and allow finance teams to manage by exception. 

• Handle complex scenarios including split POs, multi-line invoices, and medical inventory variances—all without human intervention. 

• Provide audit-ready traceability across all transactions with built-in reporting tools. 

The deployment required minimal IT involvement and was fully operational within weeks. 

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Impact 

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The pharmaceutical organization achieved significant operational and financial improvements: 

• ~90% of invoice processing fully automated, reducing turnaround times from days to minutes. 

• ~70% reduction in manual finance workload, freeing up team capacity for strategic projects and vendor management. 

• Exception rates dropped as the AI adapted to historical transaction patterns and supplier behavior. 

• Improved supplier relationships, thanks to faster invoice approvals and fewer disputes. 

• Greater audit compliance through Kanbina’s traceable, rule-based matching and exception logging. 

• Seamless scalability, allowing the organization to absorb seasonal or project-based invoice spikes without increasing headcount. 

 

Technologies Used: 

Intelligent Document Processing and Kanbina AP  

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